Self-service – allows customers to help themselves.Fully featured service desk with self-service, automation, SLAs, and CSAT reporting.Jira Service Desk from Atlassian is built for IT and service teams, providing them with everything they need for out-of-the-box incident, problem, and change management requirements.
It is Free – the RMM, Patch Management, and Cloud-based Service Desk tools are free.
Supports Windows, Mac OS X, Linux OS, Android and iOS devices.Easy, total IT management of all devices connected to the enterprise network.